Privacy Policy
The privacy and security information provided by visitors to the website is very important and this policy describes how your personal information (statistical & order information) is collected, used, and shared when you visit or make a purchase from www.IndigoIslandCandle.com (the “SITE”).
WEBSITE VISTORS & PURCHASERS
When you visit the SITE, view pages or make purchases, we may collect the following information:
1) We collect statistical information about your device (web browser, IP address, time zone, and some of the cookies that are installed on your device) and your browse information on the SITE (how you interacted with the website, the products you viewed, search terms etc.). This automatically-collected information will be in the form of the following:
a) Cookies – data files that are placed on your devised or computer
b) Log files – tracks actions that occur on the SITE during a session
2) When you make a purchase or attempt to purchase on the SITE, we collect information (Order Information) you provide that is necessary to deliver the product(s) to include: name, billing address, shipping address, payment information (note: credit card or Pay Pal information is not collected by the SITE; payments by credit card or Pay Pal are completed through a secure, external service. If credit card is used for any other type transactions, the record of the credit card number is securely destroyed once the transaction is completed).
3) We may use some third-party applications which collect personal information about people on our mailing list or our website visitors, for example Go Daddy or Gmail.
PERSONAL INFORMATION USAGE
We use the collected information to generally complete an order placed on the SITE to include shipping, invoices, order confirmations & payment arrangements. We may also use the information to communicate with you in forms of emails for informational or advertising purposes (in accordance with your service preference). Collected information can also be used to improve the SITE or how it is used to implement marketing and advertising campaigns.
Personal Information may be given out to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
NOTICE OF YOUR RIGHTS WITH RESPECT TO PERSONAL DATA
If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation (the "GDPR") with respect to information the SITE collects that, alone or in combination with other information we collect, can be used to identify you (such information being "personal data"):
RIGHT to INFORMATION REGARDING the PROCESSING OF TOUR PERSONAL DATA.
You have the right to confirmation of whether and where we are processing your personal data, the purpose of the processing of your personal data, the categories of personal data being processed, the existence of, and an explanation of the logic involved in, any automated processing of your personal data that has a significant effect on you, the categories of recipients with whom your personal data may be shared and information about the period for which your personal data will be stored or the criteria used to determine that period.
Right to Access to Your Personal Data: You may request a copy of your personal data that we, or our third-party processors, collect and maintain. Similarly, you have the right to, when technically feasible, have your personal data transferred to another entity to determine the purpose and means of processing your personal data.
Right to Have Errors Corrected: You have the right to rectification of inaccurate personal data. If you notify us that any of your personal data is inaccurate or incomplete, we have the responsibility to, either directly or through our third-party processors, ensure that such personal data is erased or corrected.
Right to Have Personal Data Erased or Processing Restricted: You have the right to have your personal data erased when (i) the personal data is no longer needed for its original purpose and no new lawful purpose exists; (ii) the personal data is being processed based solely on your consent and you withdraw your consent; or (iii) the personal data is being processed unlawfully. Similarly, you have the right to limit our use of your personal data when (i) the personal data is no longer needed for its original purpose, but we still need to maintain the personal data to establish, exercise, or defend legal rights; (ii) the personal data is being processed unlawfully; or (iii) the accuracy of the personal data is contested, but then our use of the personal data is restricted for only so long as it takes to verify the accuracy of the personal data.
Right to Object to Processing of Your Personal Data: You have the right to object to our processing of your personal data if the basis for that processing is (a) public interest; or (b) our own legitimate interests in doing so. Additionally, you have the right to object to the processing of your personal data for the purpose of direct marketing or statistical purposes.
Right to Lodge a Complaint with a Supervising Authority: You have the right to lodge a complaint concerning the processing of your personal data with your country’s independent public authority designated to act as its data protection "supervising authority" under the GDPR.
Right to Withdraw Consent to the Processing of Your Personal Data: You have the right to refuse to consent to, and to withdraw your consent to, the processing of your personal data. To the extent we rely on your consent to collect and store your information, when you withdraw such consent, we must cease collection and retention of such information. Note, however, we do not require your consent to collect or otherwise process your personal information if (a) such information is not personal data or (b) such information is personal data and we have another lawful basis for processing the information (for instance, the information is needed to enter into or preform under a contract with you).
Responses to your requests to us regarding your personal data will be provided free of charge (including copies of materials), except that we may charge a reasonable fee for any repetitive requests, manifestly unfounded or excessive requests, or further copies. Similarly, we may refuse to act upon requests that are manifestly unfounded or excessive.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at IndigoIslandCandle@gmail.com or by mail using the details provided below:
108 Leighton Court, Summerville, SC 29485 United States